Published: January 19, 2023
Dallas, Texas
Job Type


Lead Systems/Business Analyst

This highly stable, central North Dallas company is seeking to hire a Lead Systems/Business Analyst to join their team. This is a direct-hire, onsite position.

Qualified candidates Must-Have:
• 5-7 years continuous improvement, projects, all areas of the software development lifecycle
• 2-4 years Managing quality, assigning work, forecast/capacity planning, and leading teams (not necessarily direct reports), understanding budgets
• Experience solutioning complex business problems with technology (techno-functional)
• Full and complete understanding of testing, root cause analysis, and issue remediation
• Coaching/mentoring, communication at all levels / various methods, engaging audiences/presentation skills
• Prefer knowledge of one or more of the following: Customer solutions, employee software, S/4 Hana, data analysis and visualization, Salesforce

Primary Duties:
• Reviews and approves deliverables and timelines across the Support team. Assigns resources to initiatives. Provides daily support and direction to ensure that commitments are achieved.
• Ensures thorough and appropriate testing is completed for all changes including the review and approval of test plans, test cases, usability testing, and post-deployment validation testing.
• Manages and reports on work completion, set due dates, forecasts team capacity in conjunction with IT capacity, and maintains the status of the work to ensure timely completion.
• Leads initiatives to elicit and document business requirements, perform gap analysis and work with IT to translate complex requirements into technical specifications. Acts as a subject matter expert for business systems and industry requirements.
• Performs root cause analysis on customer and company impacting system issues and directs any cleanup work associated with the issue.
• Communicates changes, verbally and through documentation, at the appropriate level of detail for the audience and delivers presentations at various department meetings. Develops high-level summaries of changes, benefits, and timelines.
Additional duties:
• Collaborates with Workforce Development and/or the business units to design and deliver step-by-step, screenshots, information for employee communications, knowledge articles, field alerts, and quick reference guides.
• Measures, monitors, and reports results of changes to ensure the system and processes meet the intended objectives. Develops metrics that provide data for process measurement, identifying key indicators to ensure quality deliverables.
• -Develops practices to drive business decisions and insights from company and external data. Assesses the effectiveness and accuracy of data sources and analysis techniques in the data support process.


Educational/Experience Level:
Requires Bachelor’s degree in Strategic Management, Management Information Systems (MIS), Business, Liberal Arts or a related field and five years related experience; or equivalent.

This company cannot sponsor nor transfer any visas. Not available for C2C or remote/hybrid work.

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